City Fitness Mackay Review And Opinions

City Fitness Mackay is a popular gym located at 1B Victoria St, Mackay QLD 4740, Australia. With an average rating of 4 out of 5, this establishment has garnered a strong reputation for its comprehensive fitness offerings and exceptional customer service.

The gym offers a wide range of amenities and state-of-the-art equipment to cater to the diverse needs of its members. From cardio machines and free weights to group fitness classes and personal training sessions, City Fitness Mackay provides a dynamic and inclusive environment for individuals looking to achieve their fitness goals.

With operational hours that accommodate early birds and night owls alike, City Fitness Mackay prioritizes accessibility and convenience for its members. The gym is open from 5:15 AM to 7 PM on Mondays and Wednesdays, 6 AM to 7 PM on Tuesdays and Thursdays, 6 AM to 6:30 PM on Fridays, 8 AM to 11 AM on Saturdays, and is even open 24 hours on Sundays. This flexibility allows members to tailor their workouts to fit their schedules seamlessly.

The facility is staffed with knowledgeable and supportive trainers who are dedicated to helping members make the most of their fitness journeys. Whether it’s guiding newcomers through the proper use of equipment or offering personalized workout recommendations, the team at City Fitness Mackay is committed to fostering a welcoming and encouraging atmosphere for all.

Additionally, the gym is known for its clean and well-maintained environment, creating a conducive setting for individuals to focus on their fitness routines without any distractions. City Fitness Mackay‘s commitment to providing a comfortable and hygienic space for its members is evident in its meticulous attention to cleanliness and upkeep.

In conclusion, City Fitness Mackay stands out as a leading fitness destination in Mackay, catering to the diverse needs of its members with top-notch facilities, flexible operating hours, and a supportive environment.

City Fitness Mackay
HOW TO GET THERE NOW
CALL: +61 7 4957 8269

Address: 1B Victoria St, Mackay QLD 4740, Australia

Hours of operation City Fitness Mackay

Monday:5:15AM-7PM
Tuesday:6AM-7PM
Wednesday:5:15AM-7PM
Thursday:6AM-7PM
Friday:6AM-6:30PM
Saturday:8-11AM
Sunday:Open 24 hours

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Opinions of City Fitness Mackay

Visitors to City Fitness Mackay have expressed various sentiments about their experiences at the gym, resulting in a mixed sentiment analysis.

Positive Sentiments:
Thank you Steve! TAFE Mackay, you & your gym were my inspiration to taking my health & fitness seriously. I always think back to the positive experience and great exercise techniques I took away and had learned with the team of trainers at City Fitness from 2009-2012.

Neutral Sentiments:
The front desk at this gym engaged in racial discrimination. This hurt me deeply, and I will never choose City fitness again.

City Fitness Gym suits my lifestyle perfectly. Its clean, safe, well maintained old school and modern equipment are second to none with cheerful, friendly and experienced staff to offer any assistance I need. I’ve made many friends in City Fitness and it is a highlight that I look forward to every week day after work to recharge and socialise with like minded people.

Negative Sentiments:
Terrible service from City Fitness today. Requested a membership hold as i have done many, many times in the past with no hassle. Hit reply on a previous e-mail i had used for putting on hold before!! (the night before cut off) asking to put on hold for 2 weeks which i always done only to notice they took my money anyway and without permission.

Rang up and after realizing I couldn’t speak to someone over the phone stating i needed ‘proof’ i then came in. After asking for a manager i was told the lady i was speaking to could ‘help me’. Turns out she could not, even though i had proved i had sent the message and had been successful with said e-mail before. (why not now?)
So canceling my membership was all I could do, the lady stating she did help with a cancellation but was hoping to avoid. So no, you did not.
If I could give a 0 stars I would as this is the worst customer service experience I have ever had!!!! Not to mention the money still owing to me by them is still yet to be received!
I do not recommend City Fitness as a choice in the future.

Mixed Sentiments:
My family have followed in my footsteps and are health-focused, My 20 yr old daughter now a Personal Trainer herself in North Brisbane. My 17yr old son attends gym 4+ days a week and very active with his soccer. Both children attended the child minding at City Fitness so I could train when they were just 6 & 3 yrs old so many years ago. I can only imagine the positive influence you have had to so many other families. No other words to say but a BIG Thank you!

In summary, while some visitors express gratitude and praise for the gym, others have faced negative experiences related to customer service and racial discrimination. These diverse opinions showcase the varied experiences that individuals have had at City Fitness Mackay.

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