The gym operates around the clock, open 24 hours a day, seven days a week, allowing individuals to work out at their convenience, regardless of their schedule. This flexibility has been well-received by many members who appreciate the opportunity to engage in their fitness routines at any time of the day or night.
The facilities at Genesis Health + Fitness Cairns City are designed to cater to a diverse range of fitness needs. The gym boasts modern equipment and an array of amenities, including cardio machines, strength training equipment, group fitness classes, and personal training services. The variety offered ensures that members can pursue their fitness goals in a manner that suits their preferences and requirements.
One of the distinguishing features of this gym is its professional and friendly staff. Members have often praised the knowledgeable and supportive trainers who are dedicated to helping individuals make progress on their fitness journeys. The positive interactions with the staff have contributed to the overall positive experience for many members.
Additionally, the gym’s central location contributes to its appeal, making it easily accessible for those living or working in the area. Whether individuals are seeking to kick-start a new fitness regimen or maintain their current fitness routine, Genesis Health + Fitness Cairns City provides a welcoming environment and the resources necessary to support their endeavors.
HOW TO GET THERE NOW
CALL: +61 7 4040 5000
Address: 113 Lake St, Cairns City QLD 4870, Australia
Hours of operation Genesis Health + Fitness Cairns City
Monday:Open 24 hoursTuesday:Open 24 hoursWednesday:Open 24 hoursThursday:Open 24 hoursFriday:Open 24 hoursSaturday:Open 24 hoursSunday:Open 24 hours
Opinions of Genesis Health + Fitness Cairns City
Visitors have mixed feelings about Genesis Health + Fitness Cairns City. The gym facilities are in good condition, but the payment system and contract terms are widely criticized. The payment system is deemed atrocious; if you can’t cover the weekly fee, you’re charged an additional week, which is seen as a ripoff. Many suggest avoiding the gym due to these unfair conditions.
The staff service receives a 2-star rating, with some visitors expressing frustration over the gym’s refusal to accept cash for casual customers. This policy is viewed as counterintuitive for a business. A sentiment of missing out on potential revenue and poor decision-making in terms of customer experience is expressed.
One visitor recounts a negative experience regarding the free trial policy, stating that they were denied a trial membership because they had recently moved from another city and didn’t have the required documentation. This inflexibility and lack of customer-centric approach left a negative impression, ultimately leading the individual to seek alternatives.
A student also voiced dissatisfaction with the lack of short-term membership options, feeling that the gym was unfairly targeting and overcharging transient students. This lack of flexibility in membership options is seen as a significant drawback.
Another visitor provides a detailed list of pros and cons, highlighting several issues with the gym. They criticize the staff’s behavior, the high membership fees, and the limited equipment and facilities available. The only praise goes to the gym’s proximity to the esplanade and the amenities in the locker room. Overall, this visitor only recommends the gym for those in desperate need of a central location.
In conclusion, sentiments are largely negative with regard to both the payment system and the customer service experiences. The inflexibility with trials and short-term memberships, along with the high fees, are highlighted as major drawbacks. While the gym is acknowledged as being in good physical condition, these negative aspects seem to overshadow its positives.
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